PMI Updated PMP Exam Questions and Answers by reign

According to the Professional in Business Analysis Reference Materials, the project manager should manage the team members’ expectations and ensure that they adhere to the agreements made during the meetings. The project manager should also communicate clearly and respectfully with the team member who is complaining and explain the rationale behind the agreement and the consequences of not following it. The project manager should not arrange or schedule another meeting to revisit the agreement, as this would waste time and resources and undermine the authority of the project manager. The project manager should also not ignore the team member’s behavior, as this could lead to further conflicts and dissatisfaction1 References: 1 Free PMP Questions and Answers – Are You Ready for PMP Exam1

 A project manager who uses a hybrid approach should be able to adapt to changes in the project environment and support the agile principles of delivering value to the customer and embracing change. As a servant leader, the project manager should empower the product owner to make decisions about the product backlog and prioritize the items that deliver the most value. Asking the sponsor to submit a change request to the CCB, accepting the request without consulting the product owner, or reviewing the impact of the change on the schedule management plan baseline are not appropriate actions for a project manager who uses a hybrid approach, as they imply a rigid and bureaucratic process that does not align with the agile mindset. References:

PMBOK Guide, 6th edition, page 18

Agile Practice Guide, page 13

PMI-PBA Exam Content Outline, page 9

[PMI-PBA Handbook], page 10

Organizational process assets (OPAs) are the plans, processes, policies, procedures, and knowledge bases specific to and used by the performing organization1. They can help the junior project manager to follow the best practices and standards of the organization and the industry. Lesson learned registers from past projects are the documented information that captures the knowledge, experience, and lessons learned throughout or at the end of a project2. They can help the junior project manager to avoid repeating the same mistakes and to apply the successful strategies from previous projects. Project management plan is the document that describes how the project will be executed, monitored, and controlled3. It can help the junior project manager to define, coordinate, and integrate all the subsidiary plans and baselines, such as scope, schedule, cost, quality, resources, communications, risk, procurement, and stakeholder engagement4. References: 1: PMBOK Guide, 7th edition, page 34 2: PMBOK Guide, 7th edition, page 36 3: PMBOK Guide, 7th edition, page 37 4: PMBOK Guide, 7th edition, page 38

 The project manager should recognize the stakeholder’s skills as an expert on taxes and evaluate the possibility of the stakeholder supporting the project team. This will help to leverage the stakeholder’s knowledge and experience, as well as increase the stakeholder’s engagement and satisfaction. The project manager should also communicate with the stakeholder and the project team to establish a clear and collaborative relationship. Requesting the functional manager, asking the project team, and sending a request to the project sponsor are not the best ways to leverage the stakeholder’s information, as they may create unnecessary dependencies, conflicts, or delays. References:

PMP Exam Content Outline, Domain II: Process, Task 3: Engage with stakeholders to meet expectations and foster collaboration.

A Guide to the Project Management Body of Knowledge (PMBOK Guide), Seventh Edition, Chapter 2: Value Delivery System, Section 2.4: Stakeholders, Page 38.

Professional in Business Analysis (PBA) Certification Exam Outline, Domain II: Planning, Task 2: Plan Stakeholder Engagement, Page 9.