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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by philippa

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name:	ITIL 4 Foundation Exam
Exam Code:	ITIL-4-Foundation Dumps
Vendor:	ITIL	Certification:	ITIL 4
Questions:	536 Q&A's	Shared By:	philippa

Question 8

What should be done first when applying the 'focus on value' guiding principle?

Options:

A.

Identify all suppliers and partners involved in the service

B.

Determine the cost of providing the service

C.

Identify the outcomes that the service facilitates

D.

Determine who the service consumer is in each situation

Discussion

Pippa

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Anastasia Sep 21, 2024

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Ari

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Ocean Oct 16, 2024

They're exam preparation materials that are designed to help you prepare for various certification exams. They provide you with up-to-date and accurate information to help you pass your exams.

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Rohan Oct 24, 2024

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Haris Sep 11, 2024

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Question 9

Which dimension includes the knowledge needed for the management of services?

Options:

A.

Organizations and people

B.

Value streams and processes

C.

Information and technology

D.

Partners and suppliers

Discussion

Question 10

Which practice establishes a channel between the service provider and its users?

Options:

A.

Relationship management

B.

Change enablement

C.

Supplier management

D.

Service desk

Discussion

Question 11

What is the reason for using a balanced bundle of service metrics?

Options:

A.

It reduces the number of metrics that need to be collected

B.

It reports each service element separately

C.

It provides an outcome-based view of services

D.

It facilitates the automatic collection of metrics

Discussion

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