Itil dumpsboss changed Itil-4-foundation Exam Questions by Adelina q252 vce pdf

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Exam Name:	ITIL 4 Foundation Exam
Exam Code:	ITIL-4-Foundation Dumps
Vendor:	ITIL	Certification:	ITIL 4
Questions:	536 Q&A's	Shared By:	adelina

Question 64

Which practice has a purpose that includes aligning the organization's practices and services with changing business needs?

Options:

Relationship management

Continual improvement

Service configuration management

Service level management

Discussion

Question 65

Which competencies are required by the 'service level management' practice?

Options:

Problem investigation and resolution

Incident analysis and prioritization

Business analysis and commercial management

Balanced scorecard reviews and maturity assessment

Discussion

Question 66

What is defined as any component that needs to be managed in order to deliver an IT service?

Options:

A service request

An IT asset

A configuration item (CI)

An incident

Discussion

Question 67

How should an organization adopt continual improvement methods?

Options:

Use a new method for each improvement the organization handles

Select a few key methods for the types of improvement that the organization handles

Build the capability to use as many improvement methods as possible

Select a single method for all improvements that the organization handles

Discussion

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