Itil pass4test itil-4-foundation Premium Exam Questions by Avery q101 vce pdf

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Exam Name:	ITIL 4 Foundation Exam
Exam Code:	ITIL-4-Foundation Dumps
Vendor:	ITIL	Certification:	ITIL 4
Questions:	536 Q&A's	Shared By:	avery

Question 56

Which dimension is MOST concerned with skills, competencies, roles and responsibilities?

Options:

Organizations and people

Information and technology

Partners and suppliers

Value streams and processes

Discussion

Question 57

Which benefit is MOST aligned with the guiding principle 'progress iteratively with feedback'?

Options:

Service providers are able to respond more quickly to customer needs

Bottlenecks in the service provider's workflow are identified.

The complexities of the service provider's IT systems are identified.

The service provider gains a better understanding of the customer experience.

Discussion

Question 58

What are the three phases of 'problem management'?

Options:

Problem identification, problem control, error control

Problem analysis, error identification, incident resolution

Problem logging, problem classification, problem resolution

Incident management, problem management, change control

Discussion

Question 59

Identify the missing word in the following sentence.

The purpose of the supplier management practice is to ensure that the organization’s suppliers and their [?]

are managed appropriately to support the seamless provision of quality products and services.

Options:

costs

users

value

performances

Discussion

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