Itil passleader pdf Itil-4-foundation Study Guide by Dalia q50 vce pdf

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Exam Name:	ITIL 4 Foundation Exam
Exam Code:	ITIL-4-Foundation Dumps
Vendor:	ITIL	Certification:	ITIL 4
Questions:	536 Q&A's	Shared By:	dalia

Question 44

Which activity is part of the ‘continual improvement practice?

Options:

handing compliments and complaints from user to identify improvements.

Improving relationships with and between stakeholders.

Prioritizing and creating business cases for improvement initiatives.

Identifying the cause unplanned interruptions to service.

Discussion

Question 45

Identify the missing word in the following sentence.

The purpose of the service configuration management practice is to ensure that accurate and reliable information about the [?], and the CIs that support them, is available when and where it is needed.

Options:

relationships with suppliers

configuration of services

skills of people

authorization of changes

Discussion

Question 46

Which practice is responsible for moving new or changed components to live or other environments?

Options:

Release management

Deployment management

Change enablement

Supplier management

Discussion

Question 47

Which is CORRECT about change authorization?

Options:

A change authority is assigned each time a standard change is requested

Emergency changes are authorized by the technician making the change

Assignment of the change authority is based on the charge type and model

The chance authority will ensure changes are authorized after they are deployed

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