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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by rogan

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 536 Q&A's Shared By: rogan
Question 40

Which is NOT a component of the service value system?

Options:

A.

The service value chain

B.

Opportunity and demand

C.

Continual improvement

D.

Governance

Discussion
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Miriam
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Milan Sep 24, 2024
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Andrew
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Jeremiah Oct 27, 2024
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Jensen Oct 9, 2024
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Question 41

Which is a recommendation for applying the guiding principle 'keep it simple and practical?

Options:

A.

Communicate in a way the audience can hear

B.

Sometimes nothing from the current state can be re used

C.

If a practice is easier to follow it is more likely to be adopted

D.

Fast does not mean incomplete

Discussion
Question 42

Which practice facilitates operational communication between the service provider organization and users in the service consumer organization?

Options:

A.

Service level management

B.

Relationship management

C.

Service desk

D.

Monitoring and event management

Discussion
Question 43

In which case would a problem be logged?

Options:

A.

When the cause is identified but not resolved

B.

After analysis of error information from a supplier

C.

When a user reports an unplanned service interruption

D.

Alter a workaround is identified and documented

Discussion
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