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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by yaseen

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 542 Q&A's Shared By: yaseen
Question 80

Which of the following is NOT recommended by the guiding principle 'start where you are?

Options:

A.

Asking questions that appear to be stupid

B.

Identifying what is available to be leveraged

C.

Building something completely new

D.

Collecting data directly from the source

Discussion
Question 81

What is the MAIN benefit of 'problem management'?

Options:

A.

Restoring normal service as quickly as possible

B.

Reducing the number and impact of incidents

C.

Maximizing the number of successful changes

D.

Managing workarounds and known errors

Discussion
Question 82

Which guiding principle considers which parts of an existing process should be kept by identifying how they contribute to value creation?

Options:

A.

Progress iteratively with feedback

B.

Collaborate and promote visibility

C.

Think and work holistically

D.

Keep it simple and practical

Discussion
Question 83

Which is a key consideration for the guiding principle 'keep it simple and practical'?

Options:

A.

Try to create a solution for every exception

B.

Start with a complex solution, then simplify

C.

Understand how each element contributes to value creation

D.

Ignore the conflicting objectives of different stakeholders

Discussion
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