Expert Answers to ServiceNow Exam CIS-CSM Questions

Page: 1 / 18

CIS-Customer Service Management ServiceNow Certified Implementation Specialist - Customer Service Management Exam

ServiceNow Certified Implementation Specialist - Customer Service Management Exam

Last Update Apr 25, 2025
Total Questions : 239

To help you prepare for the CIS-CSM ServiceNow exam, we are offering free CIS-CSM ServiceNow exam questions. All you need to do is sign up, provide your details, and prepare with the free CIS-CSM practice questions. Once you have done that, you will have access to the entire pool of ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM test questions which will help you better prepare for the exam. Additionally, you can also find a range of ServiceNow Certified Implementation Specialist - Customer Service Management Exam resources online to help you better understand the topics covered on the exam, such as ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM video tutorials, blogs, study guides, and more. Additionally, you can also practice with realistic ServiceNow CIS-CSM exam simulations and get feedback on your progress. Finally, you can also share your progress with friends and family and get encouragement and support from them.

Questions 2

What is a supported external customer that, in turn, sells to and supports one or more customers?

Options:

Partner

Account

Contact

Consumer

Discussion 0

Questions 3

In case management. Parent Child Synchronization allows for which of the following:

Options:

Synchronization of all child cases as well as children of child cases on all levels

Child cases to be separated from Parent cases and will not be synchronized automatically

Parent cases to automatically generate child cases when all fields are filled out thus, synchronized auto-population

Enabling the Customer Service agent to create cases so that all the children cases can be managed by managing the parent case

Discussion 0

Questions 4

Which roles can specify both skills and mandatory skills for cases and tasks? (Choose two.)

Options:

Customer service manager (sn_customerservice_manager) Most Voted

Customer service agent (sn_customerservice_agent) Most Voted

Customer administrator (sn_customerservice.customer_admin)

Partner (sn_customerservice.partner)

Discussion 0

Questions 5

ESTION NO: 214

What is KCS (Knowledge Centered Services)?

Options:

A bunch of tables strictly pertaining to CSM case articles that focus on mapping articles to Knowledge management

A documented methodology to provide a set of best practices for creating and maintaining knowledge Most Voted

A dashboard with specific visualization of the different knowledge bases and categories

An application that helps agents and managers to create cases from Knowledge articles

Discussion 0

Ernest

That's amazing. I think I'm going to give Cramkey Dumps a try for my next exam. Thanks for telling me about them! CramKey admin please share more questions……You guys are amazing.

Nate Sep 15, 2024

I failed last week, I never know this site , but amazed to see all these questions were in my exam week before. I feel bad now, why I didn’t bother this site. Thanks Cramkey, Excellent Job.

Ivan

I tried these dumps for my recent certification exam and I found it pretty helpful.

Elis Sep 17, 2024

Agree!!! The questions in the dumps were quite similar to what came up in the actual exam. It gave me a good idea of the types of questions to expect and helped me revise efficiently.

Erik

Hey, I have passed my exam using Cramkey Dumps?

Freyja Oct 17, 2024

Really, what are they? All come in your pool? Please give me more details, I am going to have access their subscription. Please brother, give me more details.

Teddie

yes, I passed my exam with wonderful score, Accurate and valid dumps.

Isla-Rose Aug 18, 2024

Absolutely! The questions in the dumps were almost identical to the ones that appeared in the actual exam. I was able to answer almost all of them correctly.

Title

Questions

Posted

servicenow.nwexams.ace your cis-csm cis-customer service management exam.by izabella.q40.vce.pdf

2025-03-15

servicenow.chinesedumps.legit cis-csm exam download.by zaynah.q20.vce.pdf

2025-04-03

servicenow.passcert.cis-csm based on real exam environment.by matthias.q40.vce.pdf

2025-03-25

servicenow.braindumps.cis-customer service management cis-csm exam dumps.by sabrina.q40.vce.pdf

2025-03-30

servicenow.dumpspedia.pearson cis-csm new attempt.by kiera.q20.vce.pdf