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ServiceNow Updated CIS-CSM Exam Questions and Answers by sasha

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ServiceNow CIS-CSM Exam Overview :

Exam Name:	ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Exam Code:	CIS-CSM Dumps
Vendor:	ServiceNow	Certification:	CIS-Customer Service Management
Questions:	239 Q&A's	Shared By:	sasha

Question 36

Which ServiceNow products can be integrated out-of-the-box with CSM?

Choose 3 answers

Options:

A.

Risk Wana9emenI

B.

ITOM Event Management

C.

DevOps

D.

Financial Management

E.

Strategic Portfolio Management

Discussion

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Question 37

Which one is NOT a dependency for the Customer Service Plugin?

Options:

A.

Task Activities

B.

Skills Management

C.

Openframe

D.

Communities

Discussion

Question 38

Installing the Customer Service Management plugin activates:

Options:

A.

Only one other plugin - Field Service Management Plugin

B.

No other Plugins

C.

Only two other plugins - Portal and Case Management

D.

Many other plugins at the same time

Discussion

Question 39

Which application must be activated to enable customers to check in on-line for future appointments?

Options:

A.

Business Location

B.

Walk-Up Experience

C.

Field Service Management

D.

Service Organization

Discussion

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