Servicenow dumpskey cis-customer Service Management Cis-csm Full Course Free by Delia q81 vce pdf

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Exam Name:	ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Exam Code:	CIS-CSM Dumps
Vendor:	ServiceNow	Certification:	CIS-Customer Service Management
Questions:	239 Q&A's	Shared By:	delia

Question 56

In the Customer Service Management space, what does the term asset management mean?

Options:

Financial, contractual and inventory information of assets

A set of business activities and processes used to track assets

Tables in the Asset application

Tracking products or services customers are using

Discussion

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Question 57

Why does the implementation team need to deliver core functionality to the customer as quickly as possible?

Options:

To expand the technical reach

To facilitate the requirement gathering during the workshops

To complete any complex customizations early enough

To realize near-term ROI (Return on Investment)

Discussion

Question 58

What must a system administrator configure to define a different approval workflow for an escalation request?

Options:

Escalation Decision