Servicenow dumpskey cis-customer Service Management Cis-csm Full Course Free by Delia q81 vce pdf

Page: 14 / 17

Exam Name:	ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Exam Code:	CIS-CSM Dumps
Vendor:	ServiceNow	Certification:	CIS-Customer Service Management
Questions:	239 Q&A's	Shared By:	delia

Question 56

In the Customer Service Management space, what does the term asset management mean?

Options:

Financial, contractual and inventory information of assets

A set of business activities and processes used to track assets

Tables in the Asset application

Tracking products or services customers are using

Discussion

Question 57

Why does the implementation team need to deliver core functionality to the customer as quickly as possible?

Options:

To expand the technical reach

To facilitate the requirement gathering during the workshops

To complete any complex customizations early enough

To realize near-term ROI (Return on Investment)

Discussion

Ilyas

Definitely. I felt much more confident and prepared because of the Cramkey Dumps. I was able to answer most of the questions with ease and I think that helped me to score well on the exam.

Saoirse Sep 25, 2024

That's amazing. I'm glad you found something that worked for you. Maybe I should try them out for my next exam.

Nell

Are these dumps reliable?

Ernie Oct 10, 2024

Yes, very much so. Cramkey Dumps are created by experienced and certified professionals who have gone through the exams themselves. They understand the importance of providing accurate and relevant information to help you succeed.

Addison

Want to tell everybody through this platform that I passed my exam with excellent score. All credit goes to Cramkey Exam Dumps.

Libby Aug 9, 2024

That's good to know. I might check it out for my next IT certification exam. Thanks for the info.

Elise

I've heard that Cramkey is one of the best websites for exam dumps. They have a high passing rate and the questions are always up-to-date. Is it true?

Cian Sep 26, 2024

Definitely. The dumps are constantly updated to reflect the latest changes in the certification exams. And I also appreciate how they provide explanations for the answers, so I could understand the reasoning behind each question.

Question 58

What must a system administrator configure to define a different approval workflow for an escalation request?

Options:

Escalation Decision

Escalation Rule

Escalation Reason

Escalation Template

Discussion

Question 59

Read the use case below to determine if the customer service relationship is B2B or B2C.

Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage

is local to the customer and scheduled a technician to Mary’s house.