Servicenow testinside download Latest Cis-csm Questions by Calvin q81 vce pdf

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Exam Name:	ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Exam Code:	CIS-CSM Dumps
Vendor:	ServiceNow	Certification:	CIS-Customer Service Management
Questions:	239 Q&A's	Shared By:	calvin

Question 32

What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?

Options:

Selecting all the groups

Selecting none of the groups

Missing configuration

Misconfigured

Discussion

Question 33

When are any changes to the platform considered a customization?

Options:

When they require an implementation spread across all project phases

If they are NOT applied through the usage of built-in tools on the Now Platform

When they are solely implemented for a custom application

When there are business demands for custom functionality that is not offered out-of-the-box

Discussion

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Question 34

Partner admin (sn_customerservice.partner_admin) contacts have access to:

Options:

Their customer account

Their partner accounts

Both

Neither

Discussion

Question 35

An Account Relationship is based on a defined account relationship type. Users with the System Administrator role can define two types of relationships:

Choose 2 answers

Options:

Partner-to-customer

Customer-to-Consumer

Account-to-account

Partner-to-account

Account-to-customer

Discussion

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