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Salesforce Updated CRT-251 Exam Questions and Answers by annabel

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Salesforce CRT-251 Exam Overview :

Exam Name: Salesforce Certified Sales Cloud Consultant (WI25)
Exam Code: CRT-251 Dumps
Vendor: Salesforce Certification: Salesforce Cloud Consultant
Questions: 306 Q&A's Shared By: annabel
Question 8

Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?

Choose 3 answers

Options:

A.

Embodying

B.

Shadowing

C.

Interviewing

D.

Role Playing

E.

Leading Workshops

Discussion
Question 9

Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club.

Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use

Opportunities to track and report on these subscription deals.

What should a consultant recommend to meet this requirement?

Options:

A.

Activate schedules on the Opportunity object.

B.

Enable schedules on the Product object.

C.

Configure assets with a look up to the Opportunity object.

D.

Implement contracts with a look up to the Opportunity object.

Discussion
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Question 10

The Discovery phase with Cloud Kicks (CK) has just ended. CK wants a visual way to see how the new processes will work. CK's process is complex and requires multiple slides.

What should the consultant design to give CK this high-level view?

Options:

A.

SIPOC Map

B.

Value Stream Map

C.

Capability Model

D.

Universal Process Notation

Discussion
Question 11

A consultant is beginning a new project with Cloud Kicks to implement collaborative forecasting.

What should the consultant use to gather requirements using an Agile methodology?

Options:

A.

Linear process

B.

Quip spreadsheet

C.

User stories

D.

Forecast hierarchy

Discussion
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