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Salesforce Updated CRT-251 Exam Questions and Answers by kacper

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Salesforce CRT-251 Exam Overview :

Exam Name: Salesforce Certified Sales Cloud Consultant (WI25)
Exam Code: CRT-251 Dumps
Vendor: Salesforce Certification: Salesforce Cloud Consultant
Questions: 306 Q&A's Shared By: kacper
Question 68

Cloud Kicks (CK) uses a custom object named GumShoe__c. GumShoe__c is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. CK wants to easily generate new GumShow__c records from staff phones by using the Salesforce mobile app.

What should a consultant recommend to meet the requirements?

Options:

A.

Create a custom hyperlink to a related list.

B.

Create a Lightning component for mobile.

C.

Create a custom Process Builder process.

D.

Create a Quick Action

Discussion
Question 69

In the Discovery phase of a Sales Cloud implementation, what are three effective ways a consultant can determine the design of the system? Choose 3 answers

Options:

A.

Schedule training.

B.

Establish performance benchmarks.

C.

Observer end users.

D.

Administrator a survey.

E.

Host a focus group.

Discussion
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Question 70

Universal Containers has configured the Account organization-wide default (OWD)

sharing as Public Read Only. All customer Accounts are owned by the customer successmanager. When a customer calls support to update their contact information, the support agent

on their Account team is unable to edit the Account.

Which approach should a consultant recommend allowing the support agent to edit the

Account, while still enforcing the Public Read Only OWD?

Options:

A.

The support agent should add themselves to the customer's Account team to grant Edit permissions.

B.

The support agent should contact the customer success manager to update the Account.

C.

The customer success manager should change the owner of the Account to the support agent.

D.

The customer success manager should include the support agent on the default Account team with Edit permissions.

Discussion
Question 71

Cloud Kicks (OC) sells Formal and Athletic footwear hoes. CK is using Product Families on Products to associate each product to its corresponding line. CK currently forecasts an Expected Revenue amount that combines all products together.

A consultant is assessing how CK can divide its forecasts by footwear line.

Which solution should the consultant recommend to improve CK's forecasts?

Options:

A.

Configure a new Forecast Type on Opportunity Product grouped by Product Family.

B.

Configure a new Forecast Type on Opportunity grouped by Product Family.

C.

Use Flow to populate custom Formal and Athletic currency totals, then forecast by these Fields.

D.

Make separate stages and sales processes for each Product Family.

Discussion
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