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CPHQ Certification Certified Professional in Healthcare Quality Examination

Certified Professional in Healthcare Quality Examination

Last Update Apr 1, 2025
Total Questions : 398

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Questions 2

A team has been working together for six months to improve a patient outcome, and the desired result has not been achieved. An assessment of team effectiveness was conducted and revealed the following:

Questions 2

The healthcare quality professional should recommend

Options:

A.  

evaluating barriers impacting team productivity.

B.  

developing interventions to maintain team member satisfaction.

C.  

continuing to monitor as the team is performing within acceptable limits.

D.  

creating a reward system based on team member growth.

Discussion 0
Questions 3

Annual evaluation of a quality Improvement process must

Options:

A.  

be based on organizational objectives.

B.  

survey all departments and teams.

C.  

be accomplished by a healthcare quality professional.

D.  

document all problems identified In care/service.

Discussion 0
Questions 4

In preparation for a provider organization accreditation survey, the most effective method for identifying training needs for staff is

Options:

A.  

conducting a gap analysis with an interdisciplinary team.

B.  

benchmarking with other organizations.

C.  

engaging a consultant to identify areas needing improvement.

D.  

comparing competency requirements with other facilities.

Discussion 0
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Questions 5

A quality professional has been asked to assist with prioritizing quality performance Initiatives In the surgery department. Given the Information In the matrix below, which of the following performance Initiatives should take priority?

Questions 5

Options:

A.  

Reduce unplanned readmissions.

B.  

Reduce blood transfusion reactions.

C.  

Reduce urinary tract Infections.

D.  

Reduce surgical site Infections.

Discussion 0
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