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NAHQ Updated CPHQ Exam Questions and Answers by matias

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NAHQ CPHQ Exam Overview :

Exam Name: Certified Professional in Healthcare Quality Examination
Exam Code: CPHQ Dumps
Vendor: NAHQ Certification: CPHQ Certification
Questions: 813 Q&A's Shared By: matias
Question 16

The tool used to graphically rank causes from most significant to least significant by using a vertical bar graph is known as a

Options:

A.

Gantt chart.

B.

Pareto chart.

C.

run chart.

D.

histogram.

Discussion
Question 17

A root cause analysis (RCA) was conducted for an event related to a delayed high-priority alarm response. Alarm fatigue was determined to be a root cause. Which of the following is the most appropriate first intervention?

Options:

A.

Add visual indicators to the existing audible alerts.

B.

Review alarm signals for clinical appropriateness.

C.

Establish a written policy for alarms escalation.

D.

Implement a guideline with clear criteria for initiation of cardiac monitoring.

Discussion
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Question 18

Which of the following interventions has the greatest potential for positive impact due to its ability to address social determinants of health?

Options:

A.

public transportation system expansion

B.

access to clean syringes

C.

tobacco control interventions

D.

worksite obesity prevention program

Discussion
Question 19

The organization’s recent survey on patient safety culture revealed the following composite scores:

Safety Culture Composite

% Positive Response

National Average

Communication openness

81%

80%

Handoffs and transitions

64%

74%

Feedback and communication about errors

75%

76%

Non-punitive response to errors

68%

72%

Unit teamwork

83%

81%

Teamwork between units

63%

70%

Which of the following interventions should the healthcare quality professional initiate next?

Options:

A.

Explore relationships among categories.

B.

Form a steering committee to establish scope and prioritization.

C.

Create an employee reward system for safety reporting.

D.

Create a Pareto chart to identify highest areas of risk.

Discussion
Page: 4 / 60
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