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NAHQ Updated CPHQ Exam Questions and Answers by vincenzo

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NAHQ CPHQ Exam Overview :

Exam Name: Certified Professional in Healthcare Quality Examination
Exam Code: CPHQ Dumps
Vendor: NAHQ Certification: CPHQ Certification
Questions: 379 Q&A's Shared By: vincenzo
Question 56

Which of the following actions best demonstrates that an organization has begun the work necessary to achieve the Malcolm Baldrige award?

Options:

A.

creating a team to revise operations to conform to the Malcolm Baldrige requirements

B.

develop a crosswalk between Malcolm Baldrige and Joint Commission requirements

C.

determine effects on Centers for Medicare and Medicaid Services (CMS) Conditions of Participation.

D.

reviewing the Malcolm Baldrige standards to determine organization alignment

Discussion
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Question 57

A hospital has been experiencing a significant Increase in the number of medication errors. The hospital's governing board has adopted barcoding technology with electronic documentation at the point of care. Which of the following medication errors will most likely be reduced by the Implementation of this technology?

Options:

A.

prescribing errors

B.

transcription errors

C.

administration errors

D.

dispensing errors

Discussion
Question 58

Which tool Is used to Identify resources needed to complete a project?

Options:

A.

control chart

B.

cause-and-effect diagram

C.

SIPOC diagram

D.

value stream man

Discussion
Question 59

Which of the following would provide the best information to a Quality Council interested in evaluating the effectiveness of quality improvement teams that were chartered during the past year?

Options:

A.

participant feedback about the dynamics of their team, ability of each team to meet pre-determined project milestones, and results of the team’s work

B.

a comparative matrix of each team's goals, demonstrated proficiency with statistical process control, and participant feedback about team members

C.

team diversity as evidenced by professional credentials of members, meeting minutes for productivity assessment, and aggregate member satisfaction data

D.

a summary of each team’s charter, timeliness of tasks completed by each team, and validation of each team’s commitment to conflict prevention

Discussion
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