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Genesys Updated GCP-GCX Exam Questions and Answers by ivan

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Genesys GCP-GCX Exam Overview :

Exam Name: Genesys Cloud CX Certified Professional - Consolidated Exam
Exam Code: GCP-GCX Dumps
Vendor: Genesys Certification: Genesys Cloud CX
Questions: 135 Q&A's Shared By: ivan
Question 8

Number plan determines how many and which digits are necessary for call routing.

Options:

A.

True

B.

False

Discussion
Ayesha
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Ayden Oct 16, 2024
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Hassan
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Kasper Oct 20, 2024
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Nylah
I've been looking for good study material for my upcoming certification exam. Need help.
Dolly Oct 3, 2024
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Sarah
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Aaliyah Aug 27, 2024
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Aryan
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Jessie Sep 28, 2024
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Question 9

Which view displays current metrics and information about queues if you have a membership?

Options:

A.

Queues Activity

B.

Queues Performance

C.

My Queues Activity

D.

Queues

Discussion
Question 10

Select the correct Telephony Connection Options from the list:

Choose 3 answers

Options:

A.

Genesys Cloud CX Voice

B.

BYOC Cloud

C.

External Gateway

D.

AWS Bridge

E.

BYOC Premises

Discussion
Question 11

Which functionalities are available in Genesys Cloud CX WFM? (Choose three.)

Options:

A.

Short-Term Forecasts

B.

Schedules

C.

Long-Term Forecasts

D.

Forecast simulator

Discussion
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