Genesys Cloud CX Certified Professional - Consolidated Exam
Last Update Nov 23, 2024
Total Questions : 135
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Select all the question types available while creating an Evaluation Form. (Choose three.)
Genesys Cloud CX Collaborate supports video chat with upto_____people simultaneously
Bullseye routing method relaxes the required skills as the selection pool expands from one ring to the next.
What is the maximum number of rings that can be defined for Bullseye routing?