Exam Name: | Genesys Cloud CX Certified Professional - Consolidated Exam | ||
Exam Code: | GCP-GCX Dumps | ||
Vendor: | Genesys | Certification: | Genesys Cloud CX |
Questions: | 135 Q&A's | Shared By: | margaret |
Which setting allows you create a place for each group in your organization to upload, organize, and share documents and files?
Where do you add the list of IP or CIDR addresses which are allowed or denied access to an External or Phone Trunk?
Eva, a contact center supervisor, wants to determine agent performance issues with interactions that set a specific wrap-up code in one or multiple queues.
Which of the following views can help Eva identify such issues?