ECCouncil Updated 312-40 Exam Questions and Answers by madeline

• Service Level Agreement (SLA): An SLA is a contract between a service provider and the customer that specifies, usually in measurable terms, what services the service provider will furnish1.
• Security Standards in SLAs: SLAs often include security standards that the service provider agrees to maintain. This can cover various aspects such as data encryption, access controls, and incident response times1.
• Data Compliance: The SLA can also define compliance with relevant regulations and standards, ensuring that the service provider adheres to laws such as GDPR, HIPAA, or industry-specific guidelines2.
• Alignment with Business Needs: By clearly stating the security measures and compliance standards, an SLA helps ensure that the cloud services align with the multinational company’s business needs and regulatory requirements1.
• Other Options: While service agreements and contracts may contain similar terms, the term “Service Level Agreement” is specifically used in the context of IT services to define performance and quality metrics, making it the most appropriate choice for defining security standards and compliance in cloud services1.

References:

• DigitalOcean’s article on Cloud Compliance1.
• CrowdStrike’s guide on Cloud Compliance2.

Aidan McGraw’s requirements to protect sensitive information shared outside the organization can be satisfied by Information Rights Management (IRM).

• IRM Overview: IRM is a form of IT security technology used to protect documents containing sensitive information from unauthorized access. It does this by encrypting the data and embedding user permissions directly into the file1.
• Encryption and Permissions: IRM allows for the encryption of the actual data within the file and includes access permissions that dictate who can view, edit, print, forward, or take other actions with the data. These permissions are enforced regardless of where the file is located, making it ideal for sharing outside the organization1.
• Protection Against Attacks: By using IRM, Aidan ensures that even if attackers were to gain access to the file, they would not be able to decrypt the information without the appropriate permissions. This protects against unauthorized intruders and hackers1.

References:

• Strategies and Best Practices for Protecting Sensitive Data1.
• Data security and encryption best practices - Microsoft Azure2.
• What Is Cryptography? | IBM3.