Comptia exams4sure pass 220-1102 Exam Guide by Cassandra q71 vce pdf

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Exam Name:	CompTIA A+ Certification Core 2 Exam
Exam Code:	220-1102 Dumps
Vendor:	CompTIA	Certification:	A+
Questions:	756 Q&A's	Shared By:	cassandra

Question 60

A call center technician receives a call from a user asking how to update Windows Which of the following describes what the technician should do?

Options:

Have the user consider using an iPad if the user is unable to complete updates

Have the user text the user's password to the technician.

Ask the user to click in the Search field, type Check for Updates, and then press the Enter key

Advise the user to wait for an upcoming, automatic patch

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Question 61

A user's mobile phone has become sluggish A systems administrator discovered several malicious applications on the device and reset the phone. The administrator installed MDM software. Which of the following should the administrator do to help secure the device against this threat in the future? (Select TWO).

Options:

Prevent a device root

Disable biometric authentication

Require a PIN on the unlock screen

Enable developer mode

Block a third-party application installation

Prevent GPS spoofing

Discussion

Question 62

A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds the antivirus engine and definitions are current. Which of the following has MOST likely occurred?

Options:

Ransomware

Failed OS updates

Adware

Missing system files

Discussion

Question 63

A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should the technician do FIRST?

Options:

Scan and remove the malware

Schedule automated malware scans

Quarantine the system

Disable System Restore