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CompTIA Updated 220-1102 Exam Questions and Answers by cassandra

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CompTIA 220-1102 Exam Overview :

Exam Name: CompTIA A+ Certification Core 2 Exam
Exam Code: 220-1102 Dumps
Vendor: CompTIA Certification: A+
Questions: 756 Q&A's Shared By: cassandra
Question 60

A call center technician receives a call from a user asking how to update Windows Which of the following describes what the technician should do?

Options:

A.

Have the user consider using an iPad if the user is unable to complete updates

B.

Have the user text the user's password to the technician.

C.

Ask the user to click in the Search field, type Check for Updates, and then press the Enter key

D.

Advise the user to wait for an upcoming, automatic patch

Discussion
Question 61

A user's mobile phone has become sluggish A systems administrator discovered several malicious applications on the device and reset the phone. The administrator installed MDM software. Which of the following should the administrator do to help secure the device against this threat in the future? (Select TWO).

Options:

A.

Prevent a device root

B.

Disable biometric authentication

C.

Require a PIN on the unlock screen

D.

Enable developer mode

E.

Block a third-party application installation

F.

Prevent GPS spoofing

Discussion
Question 62

A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds the antivirus engine and definitions are current. Which of the following has MOST likely occurred?

Options:

A.

Ransomware

B.

Failed OS updates

C.

Adware

D.

Missing system files

Discussion
Question 63

A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should the technician do FIRST?

Options:

A.

Scan and remove the malware

B.

Schedule automated malware scans

C.

Quarantine the system

D.

Disable System Restore

Discussion
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