CompTIA Updated 220-1102 Exam Questions and Answers by issa

The correct answer is D. Force Quit. Force Quit is a macOS feature that allows users to close an application that has stopped responding. To use Force Quit, users can press and hold Option (or Alt), Command, and Esc (Escape) keys together, or choose Force Quit from the Apple menu in the corner of the screen. A Force Quit window will open, where users can select the application that they want to close and click Force Quit123.

References and Explanation:

The web search results provide information about how to force an app to quit on Mac using different methods, such as keyboard shortcuts, mouse clicks, or menu options. The results also explain what to do if the app cannot be forced to quit or if the Mac does not respond.

The first result1 is from the official Apple Support website and provides detailed instructions and screenshots on how to force an app to quit on Mac using the keyboard shortcut or the Apple menu. It also explains how to force quit the Finder app and how to restart or turn off the Mac if needed.

The second result2 is from the same website but for a different region (UK). It has the same content as the first result but with some minor differences in spelling and wording.

The third result4 is from a website called Lifehacker that provides tips and tricks for various topics, including technology. It compares how to close a program that is not responding on different operating systems, such as Windows, Mac, and Linux. It briefly mentions how to force quit an app on Mac using the keyboard shortcut or the mouse click.

The fourth result3 is from a website called Parallels that provides software solutions for running Windows on Mac. It focuses on how to force quit an app on Mac using the keyboard shortcut and provides a video tutorial and a screenshot on how to do it. It also suggests some alternative ways to close an app that is not responding, such as using Activity Monitor or Terminal commands.

Clearing the cached file is an action that can help resolve the issue of not seeing the latest patch notes on a game vendor’s website. A cached file is a copy of a web page or file that is stored locally on the user’s browser or device for faster loading and offline access. However, sometimes a cached file may become outdated or corrupted and prevent the user from seeing the most recent or accurate version of a web page or file. Clearing the cached file can force the browser to download and display the latest version from the server instead of using the old copy from the cache. Synchronizing the browser data, enabling private browsing mode, and marking the site as trusted are not actions that can help resolve this issue.

The correct answer is A. Document the date and time of change. After implementing a change, the technician should document the date and time of change in the change log or record. This helps to track the change history, monitor the change performance, and identify any issues or incidents related to the change. Documenting the date and time of change is also a good practice for auditing and compliance purposes.

Documenting the purpose of the change (B) and the risk level © are steps that should be done before implementing the change, not after. These are important information that help to justify, prioritize, and plan the change. The purpose of the change should explain why the change is needed and what benefits it will bring to the organization. The risk level should assess the potential impact and probability of the change causing any problems or disruptions to the business.

Documenting the findings of the sandbox test (D) is also a step that should be done before implementing the change, not after. A sandbox test is a way of testing the change in an isolated environment that mimics the production environment. This helps to verify that the change works as expected and does not cause any errors or conflicts with other systems or processes. The findings of the sandbox test should be documented and reviewed by the change advisory board (CAB) before approving the change for implementation.

References:

What is a Change Advisory Board? (Overview, Roles, and Responsibilities)

Best Practices in Change Management

10 Top change management best practices

A secondary account and recovery code are used to reset the primary account and password on an iPhone after it has been locked due to failed login attempts. Fingerprint, pattern, facial recognition and PIN code are biometric or numeric methods that can be used to unlock an iPhone, but they are not helpful if the device has been permanently locked. Verified References: https://support.apple.com/en-us/HT204306 https://www.comptia.org/certifications/a