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Certified Implementation Specialist - IT Service Management

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CIS-ITSM PDF

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$36.75 Last Update April 2, 2025 Total Questions : 170 With In-Depth Explanation

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$43.75 Last Update April 2, 2025 Total Questions : 170

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Certified Implementation Specialist - IT Service Management Questions and Answers

Questions 1

Incidents can be created and managed in the workspace, using UI layouts that are tailored to different personas, processes, and interfaces. Examples include:

• Default

• Major incidents

• Self Service

• Mobile

What are these UI layouts called in the Now Platform?

Options:

A.  

Form Layouts

B.  

Workspaces

C.  

Forms

D.  

Form Designs

E.  

Views