Servicenow nwexams ace Your Cis-itsm Cis-service Management Exam by Keyaan q131 vce pdf

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Exam Name:	Certified Implementation Specialist - IT Service Management
Exam Code:	CIS-ITSM Dumps
Vendor:	ServiceNow	Certification:	CIS-Service Management
Questions:	170 Q&A's	Shared By:	keyaan

Question 20

Your customer is using the baseline Create Incident Catalog Item and would like to add a few additional input fields. How should you update the catalog item?

Options:

Edit in Catalog Builder

Edit in Item Designer

Edit in Catalog Item Designer

Edit in Form Designer

Discussion

Question 21

How is granular read and write access for a specific change model defined?

Options:

Setting Advanced Security to true and applying user criteria

Configuring ACL's on the Create New landing page

Change properties

Configuring ACL's on the chge_model table

Discussion

Question 22

Category and Subcategory values can be set manually on the Incident form. What are disadvantages of this approach? (Choose two.)

Options:

Too many options may confuse users and increase mis-categorization

Choices have no additional metadata to drive process

It is difficult to implement

It is not part of the baseline instance

Discussion

Question 23

What actions can a user with the itil_admin role take in support of Change Management? (Choose three.)

Options:

Manage Risk Assessments

Delete CAB Definition

Manage Risk Conditions

Delete Change

Create and manage Approval Policies

Discussion

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