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Salesforce Updated Certified-Business-Analyst Exam Questions and Answers by cassius

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Salesforce Certified-Business-Analyst Exam Overview :

Exam Name: Salesforce Certified Business Analyst Exam (WI25)
Exam Code: Certified-Business-Analyst Dumps
Vendor: Salesforce Certification: Salesforce Business Analyst
Questions: 311 Q&A's Shared By: cassius
Question 80

The leadership team at Universal Containers (UC) is focused on customer retention. The business analyst (BA) has been asked to implement a new customer for life program on the salesforce platform. Before their can move forward, they need to understand the lifecycle and all of the related interaction that IC has with its customers.

Which type of session should the BA perform?

Options:

A.

User Acceptance testing

B.

Journey Mapping

C.

Requirements Gathering

Discussion
Question 81

Universal Containers (UC) needs a Quip template to create Account plans. UC's business analyst has been tasked with documenting requirements for this initiative. During one of the business requirements gathering sessions, a sales manager notes that it's important the new template is user-friendly and only accessible to the account team.

Which option captures this requirement?

Options:

A.

Make the template user-friendly and accessible only by members of the account team.

B.

The sales manager can make the template user-friendly.

C.

Accessible by members of the account team.

Discussion
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Question 82

A business analyst (BA) at Universal Containers is conducting discovery sessions for implementing Experience Cloud. The key stakeholders have been assembled. The user stories have been written.

What should the BA do next?

Options:

A.

Write the test scripts.

B.

Define the acceptance criteria

C.

Plan the sprint schedule.

Discussion
Question 83

Which element of the storytelling process for UX is described here: "A hurdle that makes it difficult for your heroes to succeed on their journeys."

Options:

A.

Challenge

B.

Monster

C.

Victory

D.

Helper

Discussion
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