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Salesforce Updated Certified-Business-Analyst Exam Questions and Answers by alistair

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Salesforce Certified-Business-Analyst Exam Overview :

Exam Name: Salesforce Certified Business Analyst Exam (WI25)
Exam Code: Certified-Business-Analyst Dumps
Vendor: Salesforce Certification: Salesforce Business Analyst
Questions: 311 Q&A's Shared By: alistair
Question 12

At the start of a new Agile development project, the Universal Containers' product owner asked the business analyst (BA) to clearly define the intended results of the work based on stakeholder needs. The development and implementation teams will use the intended results to plan product decisions. The definition should avoid assumptions and focus on stakeholder value.

Which element should the BA choose to define the intended results?

Options:

A.

Requirements

B.

User stories

C.

Epics

Discussion
Question 13

What is the storage of the Developer Pro Sandbox?

Options:

A.

300MB

B.

200MB

C.

2GB

D.

1GB

Discussion
Question 14

Cloud Kicks (CK) faces challenges with accurate reporting and metrics to use when CK schedules service agent shifts. The VP of service is unsure how the challenges can be solved in Salesforce.

Which analysis should a business analyst perform?

Options:

A.

Strategy Analysis

B.

Stakeholder Analysis

C.

Enterprise Analyst

Discussion
Kingsley
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Question 15

The business analyst (BA) at Northern Trail Outfitters needs to create a current state process map for a Service Cloud implementation with its retail division. The BA needs a simple diagramming notation for the process map that is applicable across all industries, provides context for metrics and management decisions, and supports regulatory considerations.

Which diagramming notation should the BA use for the process map?

Options:

A.

Business Process Modeling Notation (BPMN)

B.

Universal Process Notation (UPN)

C.

Unified Modeling Language (UML)

Discussion
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