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Salesforce Updated Certified-Business-Analyst Exam Questions and Answers by miruna

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Salesforce Certified-Business-Analyst Exam Overview :

Exam Name: Salesforce Certified Business Analyst Exam (WI25)
Exam Code: Certified-Business-Analyst Dumps
Vendor: Salesforce Certification: Salesforce Business Analyst
Questions: 311 Q&A's Shared By: miruna
Question 60

Sales leadership at 230Cloud Kicks (CK) is concerned about the limited adoption of Salesforce at the company. Salesforce implementation includes many custom pages. Multiple users have complained about wa.t.ng a long time for key functionality to display

Options:

A.

Monitor the Lightning Usage App.

B.

Run the Lightning page layout.

C.

Enable Debug Logs.

Discussion
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Question 61

The VP of sales at Clod Kicks wants to streamline the lead qualification process to improve the team’s productivity and help them reach their target goals. A business analyst (BA) has been assigned to the project to identify the disconnect between the sales and marketing teams’ definition of a qualified lead?

What should the BA focus on?

Options:

A.

Mapping historical leas data from each team and building charts to highlight similarities

B.

Evaluating team’ skill and experience to determine how they can better align.

C.

Scheduling and all-day collaboration workshop with both team to resolve their differences

Discussion
Question 62

The Salesforce project team at Cloud Kicks is about to start a project that crosses sales and service teams. The business analyst (BA) has been tasked with writing user stories with the teams in a workshop.

What should the BA keep in mind during the process?

Options:

A.

User stories encourage iterative development.

B.

User stories specify which technical components are impacted.

C.

User stories are fixed upon stakeholder approval.

Discussion
Question 63

A business analyst (BA) at Universal Containers (UC) has been asked to improve the user experience (UX) of marketing employee who manages webinar data. The chief marketing officer (CMO) thinks the UX issues are related to standard Salesforce Campaign functionality that misaligns with UC s business requirements. The BA surveyed the marketing group about their pain points and was surprised to discover that their concerns differ from the CMOs theory about issues with the UX of Campaigns in Salesforce.

Which influencing style should the BA use when presenting their findings to the CMO and other stakeholders?

Options:

A.

Collaborative

B.

Assertive

C.

Analytical

Discussion
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