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Salesforce Updated Salesforce-Sales-Representative Exam Questions and Answers by gloria

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Salesforce Salesforce-Sales-Representative Exam Overview :

Exam Name: Salesforce Certified Sales Representative (SU24)
Exam Code: Salesforce-Sales-Representative Dumps
Vendor: Salesforce Certification: Sales Professional
Questions: 124 Q&A's Shared By: gloria
Question 12

A sales representative has a low conversion rate during the proposal phase of the pipeline. They notice there are a few sentences about the prospect objectives, two pages on the specifications and deliverables, and then a small portion on the investment.

Which adjustment will help the sales rep win more work by being more customer-centric?

Options:

A.

Remove the objectives since the prospect already knows them.

B.

Move the investment to the top to get the objection out of the way.

C.

Focus more on anticipated outcomes than deliverables.

Discussion
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Question 13

What is the desired outcome of an upsell proposal?

Options:

A.

To optimize existing product offerings

B.

To decrease customer churn rate

C.

To maintain current agreement during a renewal

Discussion
Question 14

A sales representative has a list of prospects to cold call but is unsure whether the task is beneficial. After a discussion with their mentor, the sales rep has the information they need and is ready to get started.

What is one benefit of cold calling?

Options:

A.

Key decision makers usually respond more readily to phone calls.

B.

Phone calls provide immediate feedback whether the lead is worth pursuing.

C.

Phone calls are a quicker and more scalable method of contact.

Discussion
Question 15

After a number of meetings and conversations, a sales representative is invited to pitch to a prospective customer.

How should the sales rep build credibility with the prospect to better their chances of a successful pitch?

Options:

A.

Base the pitch on what the prospect has explicitly told them in previous conversations.

B.

Base the pitch on the sales rep's company's proven, most successful product lines.

C.

Base the pitch on discovery research into the prospect's customers' challenges.

Discussion
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