Isaca Updated CGEIT Exam Questions and Answers by laila

Comprehensive and Detailed Explanation:

The CGEIT Review Manual 8th Edition, in its Governance of Enterprise IT domain, defines information architecture as the structure and organization of data and information systems to support enterprise objectives. A well-defined information architecture aligns with the enterprise’s strategic IT direction.

Option D: It supports IT strategic goals is the most important characteristic. Information architecture should enable the realization of IT strategies, such as digital transformation or data-driven decision-making, by ensuring data is organized, accessible, and secure. For example, a robust architecture supports goals like real-time analytics by integrating disparate data sources. The manual likely references COBIT 2019’s APO03-Managed Enterprise Architecture, which emphasizes aligning architecture with strategic objectives.

Option A: It enables achievement of SLAs is a benefit but not the primary characteristic, as SLAs are operational.

Option B: It addresses key stakeholder requirements is important but secondary to strategic alignment, as stakeholder needs are a subset of broader goals.

Option C: It ensures compliance with regulations is critical but not the defining characteristic, as compliance is one of many strategic goals.

Double Verification: The answer aligns with COBIT’s APO03 and the CGEIT domain’s focus on strategic alignment. Supporting IT strategic goals is the core purpose of information architecture in ISACA’s frameworks.

ISACA CGEIT Review Manual 8th Edition, Domain 1: Governance of Enterprise IT (focus on information architecture).

COBIT 2019, APO03-Managed Enterprise Architecture.

ISACA Glossary (for definitions of information architecture), available at https://www.isaca.org/resources/glossary.

The best way to address the issue of IT staff not keeping their skills current, despite an adequate training budget, is to establish an agreed-upon skills development plan with each employee. This personalized approach ensures that training and development activities are directly aligned with both the organization's needs and the individual's career goals, thereby increasing the likelihood of participation and the application of new skills. While providing incentives and creating centers of excellence can be supportive, a tailored development plan directly engages each staff member in their growth, ensuring relevance and commitment.

Before adopting cloud services, it is critical to establish the organization's risk tolerance levels. This ensures that decisions regarding the use of cloud services align with the enterprise’s ability and willingness to accept risk, such as data exposure or operational disruptions. Risk tolerance informs the creation of SLAs, third-party management frameworks, and BCPs, making it a foundational step. References: ISACA Cloud Computing Governance guidelines, CGEIT Exam Manual.

 Including the update of documentation within the change management framework is the best way to prevent the recurrence of similar findings in the future. This is because the change management framework is a systematic and structured approach to managing changes in IT systems, applications, processes, and procedures. By incorporating the update of documentation as part of the change management process, the IT department can ensure that any changes are properly documented and communicated to the relevant stakeholders, and that the documentation is always aligned with the actual practices. This will help to avoid any discrepancies or inconsistencies between the procedures and what is actually done by system administrators, and thus reduce the risk of audit findings or non-compliance issues. Assigning the responsibility for periodic revisions and changes to process owners, requiring each IT employee to confirm compliance with IT procedures on an annual basis, and establishing high-level procedures to minimize process changes are all possible measures to improve the documentation quality, but they are not as effective or efficient as including the update of documentation within the changemanagement framework. They may not address the root cause of the problem, which is the lack of coordination and integration between the documentation and the change management activities. References := Change Management Best Practices for IT Teams - Smartsheet, IT Documentation: Purpose and Best Practices - Helpjuice, IT Documentation Best Practices | IT Glue