Isaca Updated CGEIT Exam Questions and Answers by ava-rose

 A balanced scorecard is a strategic management tool that measures and monitors the performance of an organization against its vision, mission, goals, and objectives. It uses four perspectives: financial, customer, internal process, and learning and growth. A balanced scorecard can help evaluate the effectiveness of IT governance by aligning IT activities with business strategies, assessing IT value delivery, identifying IT strengths and weaknesses, and facilitating continuous improvement. References := CGEIT Exam Content Outline, Domain 1: Governance of Enterprise IT, Subdomain B: Strategic Management, Task 3: Establish and maintain a framework for the governance of enterprise IT to enable the achievement of enterprise objectives.

Requesting an IT security assessment to identify the main security gaps is the IT governance board’s first course of action, as it helps to understand the root causes and the extent of the information security incidents that have affected the enterprise’s business reputation. An IT security assessment can also provide recommendations and best practices for improving the security posture and reducing the risks of future incidents12. References := CGEIT Exam Content Outline, Domain 4, Subtopic B: IT Risk Management, Task 1: Ensure that an IT risk management framework exists to identify, analyze, mitigate, manage, monitor, and communicate IT-related business risk, and that the framework for IT risk management is in alignment with the enterprise risk management (ERM) framework.

To generate value for the enterprise, it is most important that IT investments are consistent with the enterprise’s business objectives. This means that IT investments should support and enable the achievement of the enterprise’s vision, mission, goals, and strategies. IT investments should also align with the enterprise’s values, culture, risk appetite, and stakeholder expectations. By ensuring that IT investments are consistent with the enterprise’s business objectives, the enterprise can maximize the benefits and value that IT can deliver, and avoid wasting resources on IT projects or initiatives that are not relevant, necessary, or effective. According to one source1, “Driving value creation with technology investments requires a clear understanding of how technology can enable business strategy and create value for the organization.” The other options are not the most important factor for generating value for the enterprise, but rather some of the steps or outcomes that can support or result from IT investments. Aligning IT investments with the IT strategic objectives is important, but not sufficient, as the IT strategic objectives should also be aligned with the enterprise’s business objectives. Approving IT investments by the CFO is a part of the financial governance process, but it does not guarantee that the IT investments are consistent with the enterprise’s business objectives. Including IT investments in the balanced scorecard is a way of measuring and reporting on the performance and value of IT investments, but it does not ensure that the IT investments are consistent with the enterprise’s business objectives. References := Driving value creation with technology investments

The most effective way for a CIO to govern business unit deployment of shadow IT applications in a cloud environment is to educate the executive team about the risk associated with shadow IT applications. This is because shadow IT applications are often deployed without the knowledge or approval of the central IT organization, and may pose security, compliance, and performance risks to the enterprise. By raising awareness of these risks among the executive team, the CIO can foster a culture of IT governance and alignment, and encourage the business units to follow the established application implementation process. References: CGEIT Certification | Certified in Governance of Enterprise IT | ISACA1, IT Governance: Definitions, Frameworks and Planning - ProjectManager2