Isaca Updated CGEIT Exam Questions and Answers by alanna

To help ensure that IT projects related to a new business opportunity deliver the required business outcomes, the best approach is to implement stage-gate reviews that require business sign-off at each critical phase of the project. This process provides structured checkpoints where project progress, alignment with business requirements, and expected outcomes can be evaluated and validated by business stakeholders. This ensures ongoing alignment between IT project execution and business objectives, allowing for timely adjustments as needed. Hiring consultants, developing policies, and focusing on process maturity are supportive actions, but stage-gate reviews with business sign-off directly link project progression to business expectations.

This action is important because corporate culture is the shared set of norms, beliefs, and values that influence the behavior and attitudes of the organization’s members. Corporate culture can support or hinder IT governance, depending on how well it aligns with the IT governance objectives. IT’s role in providing business value is the extent to which IT contributes to the achievement of the business strategy, goals, and needs. IT’s role in providing business value can vary depending on the industry, market, and competitive environment of the enterprise12.

By understanding corporate culture and IT’s role in providing business value, the new CIO can gain insight into the current state and challenges of IT governance in the enterprise, as well as the expectations and requirements of the stakeholders. The new CIO can also identify the gaps and opportunities for improvement or innovation in IT governance, and develop a vision and strategy for IT governance that is aligned with the corporate culture and business value34.

The other options are not the first action of a new CIO when considering an IT governance framework for an enterprise, but rather subsequent actions that depend on the outcome of understanding corporate culture and IT’s role in providing business value. Understanding critical IT processes to define the scope of the IT governance framework is a step that occurs after the new CIO has established the objectives and priorities for IT governance, and needs to determine which processes are essential for delivering value and managing risk5. Verifying stakeholder sponsorship of the IT governance initiative is a step that occurs after the new CIO has developed a business case and a communication plan for IT governance, and needs to secure the support and commitment of the key decision-makers and influencers6. Developing an IT balanced scorecard to monitor and track IT performance is a step that occurs after the new CIO has implemented and executed the IT governance framework, and needs to measure and report on the outcomes and benefits of IT governance7.

References: 1: Corporate governance of information technology - Wikipedia8 2: What is Business Value? Definition & Examples - Talend 3: How to Create an Effective IT Governance Framework | Smartsheet 4: 7 Rules for Demonstrating the Business Value of IT - Gartner 5: The internal process perspective within the Balanced Scorecard 6: Here’s What You Need in Your Whistleblower Policy (and Why) - Case IQ 7: The Balanced Scorecard Customer Perspective : What is Enterprise Architecture? | Gartner

Adding the achievement of specific competencies to employee performance goals best supports an IT strategy committee's objective to align employee competencies with planned initiatives. This approach directly links employee development and performance evaluation to the acquisition of skills and knowledge required for the organization's strategic initiatives. By embedding competency development into performance goals, employees are incentivized to acquire the necessary skills, ensuring that the workforce is capable of supporting and executing strategic plans. While hiring students, specifying training hours, and requiring balanced scorecard training can contribute to skill development, integrating competency achievement into performance goals ensures a direct and measurable alignment with strategic needs.

A steering committee involving business and IT is the best approach to enable effective communication to senior management regarding the project status for a strategic enterprise resource management system implementation. This is because a steering committee is a group of senior executives, stakeholders, and experts who provide strategic direction, guidance, and oversight for the project1. A steering committee can help to:

• Communicate the project vision, goals, benefits, and risks to senior management and other stakeholders1
• Monitor and review the project progress, performance, quality, and deliverables1
• Resolve any issues, conflicts, or changes that may arise during the project1
• Ensure the alignment of the project with the business strategy, objectives, and priorities1
• Provide support, resources, and sponsorship for the project1

A steering committee involving business and IT can ensure that both the functional and technical aspects of the project are well represented and communicated to senior management. This can help to avoid any misunderstandings, gaps, or misalignments between the business and IT perspectives. A steering committee can also facilitate effective communication among senior management, project team, and other stakeholders, and foster a collaborative and supportive environment for the project success2.

The other options, project management office with business and IT representatives, weekly project reports reviewed by business and IT management, and project status updates on the intranet are not as effective as a steering committee for enabling communication to senior management regarding the project status. A project management office is a centralized unit that provides standards, methodologies, tools, and support for project management3. A project management office can help to improve the efficiency and consistency of project delivery, but it does not have the authority or responsibility to communicate directly with senior management or influence their decisions3. Weekly project reports are documents that summarize the progress, performance, issues, and risks of a project in a given period4. Weekly project reports can help to keep senior management informed of the project status, but they may not be sufficient to address their concerns or expectations. Weekly project reports may also be too frequent or detailed for senior management who may prefer a higher-level or less frequent view of the project4. Project status updates on the intranet are web-based messages that provide information about the current state of a project5. Project status updates on the intranet can help to increase the visibility and transparency of the project status to senior management and other stakeholders, but they may not be effective in engaging them or soliciting their feedback. Project status updates on the intranet may also be overlooked or ignored by senior management who may have limited time or access to the intranet5. References := What is a Project Steering Committee? | Clarizen, How To Run An Effective Steering Committee Meeting - BrightWork, What Is a Project Management Office (PMO)? | Smartsheet, How To Write A Project Status Report: The Ultimate Guide, Project Status Update Email Sample : Templates and Examples