Expert Answers to Salesforce Exam ADM-261 Questions

Page: 1 / 13

Salesforce Consultant Service Cloud Administration (SU24)

Service Cloud Administration (SU24)

Last Update Feb 18, 2025
Total Questions : 354

To help you prepare for the ADM-261 Salesforce exam, we are offering free ADM-261 Salesforce exam questions. All you need to do is sign up, provide your details, and prepare with the free ADM-261 practice questions. Once you have done that, you will have access to the entire pool of Service Cloud Administration (SU24) ADM-261 test questions which will help you better prepare for the exam. Additionally, you can also find a range of Service Cloud Administration (SU24) resources online to help you better understand the topics covered on the exam, such as Service Cloud Administration (SU24) ADM-261 video tutorials, blogs, study guides, and more. Additionally, you can also practice with realistic Salesforce ADM-261 exam simulations and get feedback on your progress. Finally, you can also share your progress with friends and family and get encouragement and support from them.

Questions 2

A company has created a new onboarding process. An Agent must create ten open activities that align to a step of this onboarding experience. Creating these activities can take up to 20 minutes each to complete.

What should the Agent recommend to minimize costs?

Options:

Assign a single agent to create the activities on all new onboarding cases.

Provide a macro that will automatically create the activities when executed.

Add an object-specific custom quick action to create new activities.

Hire a certified developer to write an apex trigger thatcreates each new activity.

Discussion 0

Freddy

I passed my exam with flying colors and I'm confident who will try it surely ace the exam.

Aleksander Sep 26, 2024

Thanks for the recommendation! I'll check it out.

Marley

Hey, I heard the good news. I passed the certification exam!

Jaxson Oct 5, 2024

Yes, I passed too! And I have to say, I couldn't have done it without Cramkey Dumps.

Wyatt

Passed my exam… Thank you so much for your excellent Exam Dumps.

Arjun Sep 18, 2024

That sounds really useful. I'll definitely check it out.

Erik

Hey, I have passed my exam using Cramkey Dumps?

Freyja Oct 17, 2024

Really, what are they? All come in your pool? Please give me more details, I am going to have access their subscription. Please brother, give me more details.

River

Hey, I used Cramkey Dumps to prepare for my recent exam and I passed it.

Lewis Sep 11, 2024

Yeah, I used these dumps too. And I have to say, I was really impressed with the results.

Questions 3

What is the capability of case feed?

Options:

Add custom visual force pages to the case feed page layout.

Enable call control using the CTI case feed publisher.

Embed case feed functionality within a visual force page.

Switch from case feed to standard detail pages using a console component

Discussion 0

Questions 4

How should a consultant providesuggested article functionality to lightning service console users?

Options:

Add the suggested article widget to the case page layout.

Add the knowledge component to the service console.

Create email templates with knowledge articles attached.

Add theknowledge tab to the console app.

Discussion 0

Questions 5

Universal Containers is implementing a Knowledge Base and wants to empower certain managers to create, edit, and manage articles. All articles should be reviewed by these managers before being published, while some articles need an additional layer of legal review as well. Which three actions should a Consultant recommend to meet these requirements? Choose 3 answers

Options:

Grant managers the Manage Salesforce Knowledge permission.

Create at least two different data categories.

Create at least two different article types.

Create at least two different approval processes.

Grant managers the Manage Data Categories permission.

Discussion 0

Title

Questions

Posted

salesforce.selftestengine.new release adm-261 salesforce consultant questions.by jaden.q142.vce.pdf

142