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ASQ certification Certified Manager of Quality/Organizational Excellence Exam

Certified Manager of Quality/Organizational Excellence Exam

Last Update Apr 17, 2026
Total Questions : 641

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Questions 2

Which of the following tools should a trainer use to identify the existing levels of employee knowledge?

Options:

A.  

Balanced scorecard

B.  

Needs analysis

C.  

Training records audit

D.  

Industry survey

Discussion 0
Questions 3

Which of the following programs requires recipients to reveal their quality strategies publicly?

Options:

A.  

ISO 14001 Registration

B.  

ISO 9001 Registration

C.  

The Malcolm Baldrige Award

D.  

The Deming Prize

Discussion 0
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Questions 4

Which of the following methods can help a company identify the " vital few " when managing multiple customer demands?

Options:

A.  

Six sigma

B.  

The 80/20 rule

C.  

Market segmentation

D.  

Total quality management

Discussion 0
Questions 5

Quality experts agree that most causes of quality problems can be attributed to an organization ' s

Options:

A.  

line employees

B.  

quality council

C.  

quality department

D.  

management

Discussion 0
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