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ASQ certification Certified Manager of Quality/Organizational Excellence Exam

Certified Manager of Quality/Organizational Excellence Exam

Last Update Jan 22, 2026
Total Questions : 452

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Questions 2

A process engineer has calculated that the purchase of a new $150.000 cutter for machines would enable the assembly area to increase output by 30% or more, without additional resource cost. The purchase would exceed the quality budget for the year but would reduce the total operating cost of the assembly department. If the process engineer, the quality manager, and the manager of the machining department collaborate to decide whether to buy the new cutter, they would be using which of the following type of management styles?

Options:

A.  

Total quality management

B.  

Functional management

C.  

Cross-functional management

D.  

Management by objective

Discussion 0
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Questions 3

A production line has a dropped OEE by 10% from the previous week. The MTBF = 5.4 min, and MTTR = 17.8. Which of the following is the most appropriate step to take in order to solve this substantial 1al loss of performance based on the information available?

Options:

A.  

Evaluate the statistical process control of the line

B.  

Estimate the inherent availability to determine the relationship between reliability and maintainability

C.  

Understand the bathtub curve of the line

D.  

Understand what the main problem is causing OEE loss, MTBF, and MTTR

Discussion 0
Questions 4

The first step a customer should take when developing a supply chain should he to establish

Options:

A.  

the specific ISO certification that its approved suppliers will need

B.  

a supplier rating, system

C.  

requirements and specifications for products and services

D.  

documented procedures for incoming inspection

Discussion 0
Questions 5

When a project requires collaboration among different functional areas, the first step for the project manager should be to

Options:

A.  

develop a schedule that includes all project activities from beginning to end

B.  

choose project members on the basis their previous project experience

C.  

determine who should attend project update meetings

D.  

gain support from the managers whose staff will be serving on the project

Discussion 0
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