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ASQ Updated CMQ-OE Exam Questions and Answers by ismaeel

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ASQ CMQ-OE Exam Overview :

Exam Name: Certified Manager of Quality/Organizational Excellence Exam
Exam Code: CMQ-OE Dumps
Vendor: ASQ Certification: ASQ certification
Questions: 348 Q&A's Shared By: ismaeel
Question 24

A project leader is experiencing a situation in which team members do not seem to be winking well together and are instead questioning the project goals. This team is most likely at what stage oi" development?

Options:

A.

Forming

B.

Storming

C.

Norming

D.

Performing

Discussion
Question 25

Root cause analyses often fail at the testing phase because they fail to

Options:

A.

distinguish between apparent and true root causes

B.

distinguish multiple problems from one another

C.

obtain statistical validity

D.

reward rapid problem-solving

Discussion
Question 26

A company's top management has decided to change the role of production supervisor-, from providing oversight to becoming coaches for production workers. In this situation, which of the following steps should be taken first?

Options:

A.

A sponsor should be identified to monitor the change and determine it" it can be replicated in other parts of the organization.

B.

Supervisors should receive training in how to communicate with management in their new role.

C.

A facilitator should be assigned to help the supervisors and workers manage the change.

D.

Workers and supervisors should receive training in how the new roles will affect them.

Discussion
Question 27

Questions 27

Which of the following conclusions can be drawn from this table?

Options:

A.

Half of the customers believe the product costs too much.

B.

Product reliability is implement to the majority of customers.

C.

Nearly 40% of the customer calls were handled in a discourteous manner.

D.

Most customers have little interest in the response time for warranty claims

Discussion
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