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ASQ Updated CMQ-OE Exam Questions and Answers by aarya

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ASQ CMQ-OE Exam Overview :

Exam Name: Certified Manager of Quality/Organizational Excellence Exam
Exam Code: CMQ-OE Dumps
Vendor: ASQ Certification: ASQ certification
Questions: 348 Q&A's Shared By: aarya
Question 28

To monitor performance, an organization should develop measurements and indicators that

Options:

A.

provide the basis for making decisions

B.

provide a return on quality

C.

use a standardised costing system

D.

use an activity-based costing system

Discussion
Question 29

Which of the following factors is characteristic of companies that excel in customer satisfaction?

Options:

A.

They replace defective products promptly and without question

B.

They manage their customers authoritatively.

C.

They reward high-performing frontline employees with cash bonuses.

D.

They develop service standards from customer expectations.

Discussion
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Question 30

Which of the following tools can be used to estimate the expected percentage of defective material in a process that is in statistical control?

Options:

A.

Control chart

B.

Radar chart

C.

Process capability study

D.

Prioritization matrix

Discussion
Question 31

When a project requires collaboration among different functional areas, the first step for the project manager should be to

Options:

A.

develop a schedule that includes all project activities from beginning to end

B.

choose project members on the basis their previous project experience

C.

determine who should attend project update meetings

D.

gain support from the managers whose staff will be serving on the project

Discussion
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