Certified Manager of Quality/Organizational Excellence Exam
Last Update September 15, 2024
Total Questions : 348
Our ASQ certification CMQ-OE exam questions and answers cover all the topics of the latest Certified Manager of Quality/Organizational Excellence Exam exam, See the topics listed below. We also provide ASQ CMQ-OE exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of ASQ CMQ-OE resources to help you understand the topics covered in the exam, such as ASQ certification video tutorials, CMQ-OE study guides, and CMQ-OE practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.
| Exam Name | Certified Manager of Quality/Organizational Excellence Exam |
| Exam Code | CMQ-OE |
| Actual Exam Duration | The duration of the ASQ CMQ-OE exam is 4 hours and 18 minutes. |
| Expected no. of Questions in Actual Exam | 50 |
| What exam is all about | The ASQ CMQ-OE exam is a certification exam offered by the American Society for Quality (ASQ) for professionals who want to become Certified Manager of Quality/Organizational Excellence. The exam is designed to test the candidate's knowledge and skills in various areas of quality management, including leadership, strategic planning, customer focus, measurement and analysis, workforce focus, and process management. The exam consists of 165 multiple-choice questions and must be completed within four hours. Passing the exam demonstrates the candidate's ability to lead and manage quality initiatives within an organization and to drive continuous improvement. |
| Passing Score required | The passing score required in the ASQ CMQ-OE (Certified Manager of Quality/Organizational Excellence) exam is 550 out of a possible 750 points. This equates to a passing percentage of 73.3%. Candidates must achieve this score or higher to earn the CMQ-OE certification. The exam consists of 150 multiple-choice questions and is designed to test a candidate's knowledge and skills in quality management, organizational excellence, and leadership. |
| Competency Level required | The ASQ CMQ-OE (Certified Manager of Quality/Organizational Excellence) exam requires a high level of competency in quality management and organizational excellence. The exam covers a wide range of topics, including quality management principles, statistical process control, quality improvement methodologies, leadership and management, customer focus, and strategic planning. To pass the exam, candidates must demonstrate a deep understanding of these topics and be able to apply them in real-world situations. They must also have strong analytical and problem-solving skills, as well as excellent communication and leadership abilities. Overall, the ASQ CMQ-OE exam requires a high level of competency and expertise in quality management and organizational excellence, making it a valuable certification for professionals in this field. |
| Questions Format | The ASQ CMQ-OE exam consists of multiple-choice questions. |
| Delivery of Exam | The ASQ CMQ-OE exam is a computer-based exam that is delivered through Pearson VUE testing centers. |
| Language offered | The ASQ CMQ-OE exam is offered in English language only. The exam consists of multiple-choice questions that test the candidate's knowledge and understanding of quality management principles, tools, and techniques. The questions are designed to assess the candidate's ability to apply quality management concepts in real-world situations. The exam is designed to be challenging and requires a thorough understanding of quality management principles and practices. |
| Cost of exam | I don't have access to the current pricing information for the ASQ CMQ-OE exam. However, you can visit the official website of the American Society for Quality (ASQ) to get the latest pricing information for the CMQ-OE exam. |
| Target Audience | The ASQ CMQ-OE (Certified Manager of Quality/Organizational Excellence) certification is designed for professionals who are responsible for managing quality and organizational excellence in their organizations. The target audience for this certification includes: 1. Quality managers and directors 2. Operations managers and directors 3. Business process improvement professionals 4. Quality engineers and analysts 5. Project managers 6. Supply chain managers and directors 7. Senior executives and leaders who are responsible for quality and organizational excellence in their organizations. The certification is suitable for professionals working in various industries, including manufacturing, healthcare, finance, government, and service industries. The certification is also suitable for professionals who are interested in advancing their careers in quality management and organizational excellence. |
| Average Salary in Market | I don't have access to current market data. However, according to the ASQ website, the average salary for a Certified Manager of Quality/Organizational Excellence (CMQ/OE) ranges from $85,000 to $100,000 per year. However, the salary may vary depending on the industry, location, and years of experience. |
| Testing Provider | I do not have the ability to provide the ASQ CMQ-OE exam for testing. However, you can visit the official website of the American Society for Quality (ASQ) to register for the exam and find authorized testing centers. |
| Recommended Experience | I don't have personal experience, but according to the ASQ website, the recommended experience for the Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam is: - Eight years of on-the-job experience in one or more areas of the CMQ/OE Body of Knowledge - Three years of experience in a decision-making position Additionally, ASQ recommends that candidates have a bachelor's degree or higher from an accredited college or university. However, this is not a requirement to take the exam. |
| Prerequisite | The prerequisites for the ASQ CMQ-OE (Certified Manager of Quality/Organizational Excellence) exam are: 1. A minimum of eight years of work experience in the quality field, including at least three years in a managerial or supervisory role. 2. A bachelor's degree from an accredited college or university. OR 3. A minimum of ten years of work experience in the quality field, including at least five years in a managerial or supervisory role. Note: The work experience must be in a full-time, paid role. Part-time or volunteer work does not count towards the experience requirement. |
| Retirement (If Applicable) | It is recommended to check with the American Society for Quality (ASQ) for the latest updates on the exam. |
| Certification Track (RoadMap): | The certification track or roadmap for the ASQ CMQ-OE (Certified Manager of Quality/Organizational Excellence) exam includes the following steps: 1. Eligibility: To be eligible for the CMQ-OE exam, candidates must have a minimum of eight years of work experience in the quality field, with at least three years in a managerial or supervisory role. 2. Application: Candidates must submit an application and fee to ASQ, which includes information about their education, work experience, and references. 3. Exam: The CMQ-OE exam is a computer-based test that consists of 150 multiple-choice questions. The exam covers topics such as quality management systems, leadership, strategic planning, customer focus, and continuous improvement. 4. Certification: Candidates who pass the CMQ-OE exam are awarded the certification and can use the CMQ-OE designation after their name. The certification is valid for three years, after which candidates must recertify by earning continuing education units (CEUs) or retaking the exam. 5. Career advancement: The CMQ-OE certification can help professionals advance their careers in the quality field, as it demonstrates their knowledge and expertise in quality management and organizational excellence. |
| Official Information | http://asq.org/cert/manager-of-quality |
| See Expected Questions | ASQ CMQ-OE Expected Questions in Actual Exam |
| Take Self-Assessment | Use ASQ CMQ-OE Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure |
| Section | Weight | Objectives |
|---|---|---|
| I. Leadership | 28% | A. Organizational Structures B. Leadership Challenges 1. Roles and responsibilities of leaders 2. Roles and responsibilities of managers 3. Change management 4. Leadership techniques 5. Empowerment C. Teams and Team Processes 1. Types of teams 2. Stages of team development 3. Team-building techniques 4. Team roles and responsibilities 5. Team performance and evaluation D. ASQ Code of Ethics |
| II. Strategic Plan Development and Deployment | 22% | A. Strategic Planning Models B. Business Environment Analysis 1. Risk analysis 2. Market forces 3. Stakeholder analysis C. Strategic Plan Deployment 1. Tactical plans 2. Resource allocation and deployment 3. Organizational performance measurement 4. Quality in strategic deployment |
| III. Management Elements and Methods | 31% | A. Management Skills and Abilities 1. Principles of management 2. Management theories and styles 3. Interdependence of functional areas 4. Human resources (HR) management 5. Financial management 6. Risk management 7. Knowledge management (KM) B. Communication Skills and Abilities 1. Communication techniques 2. Interpersonal skills 3. Communications in a global economy 4. Communications and technology C. Project Management 1. Project management basics 2. Project planning and estimation tools 3. Measure and monitor project activity 4. Project documentation D. Quality System 1. Quality mission and policy 2. Quality planning, deployment, and documentation 3. Quality system effectiveness 4. Quality philosophies E. Quality Models and Theories 1. Quality management standards 2. Performance excellence models 3. Other quality methodologies 4. Quality philosophies |
| IV. Quality Management Tools | 30% | A. Problem-Solving Tools 1. The seven classic quality tools 2. Basic management and planning tools 3. Process improvement tools 4. Innovation and creativity tools 5. Cost of quality (COQ) B. Process Management 1. Process goals 2. Process analysis 3. Lean tools 4. Theory of constraints (TOC) C. Measurement: Assessment and Metrics 1. Basic statistical use 2. Sampling 3. Statistical analysis 4. Measurement systems analysis 5. Trend and pattern analysis 6. Process variation 7. Process capability 8. Reliability terminology |
| Customer-Focused Organizations | 21% | A. Customer Identification and Segmentation 1. Internal customers 2. External customers 3. Customer segmentation 4. Qualitative assessment B. Customer Relationship Management 1. Customer needs 2. Customer satisfaction and loyalty 3. Customer service principles 4. Multiple and diverse customer management |
| Supply Chain Management | 17% | A. Supplier Selection and Approval B. Supplier Risk Management C. Supplier Communications D. Supplier Performance E. Supplier Improvement F. Supplier Certification, Partnerships, and Alliances G. Supplier Logistics and Material Acceptance |
| Training and Development | 16% | A. Training Plans B. Training Needs Analysis C. Training Materials, Development, and Delivery D. Training Effectiveness and Evaluation |
TESTED 16 Sep 2024
