| Exam Name: | Microsoft Dynamics 365 for Customer Service | ||
| Exam Code: | MB-230 Dumps | ||
| Vendor: | Microsoft | Certification: | Dynamics 365 for Customer Service Functional Consultant Associate |
| Questions: | 309 Q&A's | Shared By: | alanna |
You need to configure the queue for telephone-based cases.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You need to create and configure objects to support the requirements.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A customer has three cases in process and two cases for the current calendar year.
You need to determine how many cases the customer has left on their entitlement.
How many cases are left?
TESTED 25 Dec 2024
