Microsoft certification-questions online Mb-230 Questions Video by Wynter q42 vce pdf

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Exam Name:	Microsoft Dynamics 365 for Customer Service
Exam Code:	MB-230 Dumps
Vendor:	Microsoft	Certification:	Dynamics 365 for Customer Service Functional Consultant Associate
Questions:	328 Q&A's	Shared By:	wynter

Question 32

You need to select the steps to create a new macro that will automate opening a new case creation form.

Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Questions 32

Options:

Discussion

Question 33

You need to implement a solution to provide the technician's utilization.

Which solution should you use?

Options:

Create multiple schedule board tabs.

Use custom web resources.

Change the board view settings.

Use default schedule board with filters.

Discussion

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Question 34

You need to assign the minimum required security roles to a bot for the customer service supervisor. Which security roles should you use?

Options:

Omnichannel supervisor and customer service manager

Omnichannel supervisor and customer service representative

Omnichannel agent and customer service representative