Microsoft dumpspedia last Attempt Mb-230 Questions by Akram q42 vce pdf

Page: 7 / 10

Exam Name:	Microsoft Dynamics 365 for Customer Service
Exam Code:	MB-230 Dumps
Vendor:	Microsoft	Certification:	Dynamics 365 for Customer Service Functional Consultant Associate
Questions:	309 Q&A's	Shared By:	akram

Question 28

You need to assign the minimum required security roles to a bot for the customer service supervisor. Which security roles should you use?

Options:

Omnichannel supervisor and customer service manager

Omnichannel supervisor and customer service representative

Omnichannel agent and customer service representative

Omnichannel agent and Omnichannel supervisor

Discussion

Question 29

You need to configure the SMS workstream.

What should you use?

Options:

the existing fallback queue

the work distribution mode set to push

a new fallback queue

the work distribution mode set to pull

Discussion

Josephine

I want to ask about their study material and Customer support? Can anybody guide me?

Zayd Oct 22, 2024

Yes, the dumps or study material provided by them are authentic and up to date. They have a dedicated team to assist students and make sure they have a positive experience.

Mylo

Excellent dumps with authentic information… I passed my exam with brilliant score.

Dominik Aug 29, 2024

That's amazing! I've been looking for good study material that will help me prepare for my upcoming certification exam. Now, I will try it.

Conor

I recently used these dumps for my exam and I must say, I was impressed with their authentic material.

Yunus Sep 13, 2024

Exactly…….The information in the dumps is so authentic and up-to-date. Plus, the questions are very similar to what you'll see on the actual exam. I felt confident going into the exam because I had studied using Cramkey Dumps.

Lois

I passed my exam with wonderful score. Their dumps are 100% valid and I felt confident during the exam.

Ernie Oct 29, 2024

Absolutely. The best part is, the answers in the dumps were correct. So, I felt confident and well-prepared for the exam.

Josie

I just passed my certification exam using their dumps and I must say, I was thoroughly impressed.

Fatimah Oct 24, 2024

You’re right. The dumps were authentic and covered all the important topics. I felt confident going into the exam and it paid off.

Question 30

You need to identify the productivity tools to use for the agents.

Which tools should you use? To answer move the appropriate tools to the correct requirements. You may use each tool once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Questions 30

Options:

Discussion

Question 31

You need to select the steps to create a new macro that will automate opening a new case creation form.

Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Questions 31