Microsoft certsexpert download Full Version Mb-230 Exam by Beau q211 vce pdf

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Exam Name:	Microsoft Dynamics 365 for Customer Service
Exam Code:	MB-230 Dumps
Vendor:	Microsoft	Certification:	Dynamics 365 for Customer Service Functional Consultant Associate
Questions:	309 Q&A's	Shared By:	beau

Question 8

You need to configure the system so that an email is sent to a manager about the SLAs according to the requirements.

What should you configure?

Options:

Failure Action

Warning Action

Applicable When

Success Criteria

Success Action

Discussion

Question 9

You need to meet the automatic case creation requirements.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Questions 9

Options:

Discussion

Question 10

You need to create the dashboards.

Which dashboard types should you use? To answer, drag the appropriate dashboard types to the correct scenario. Each dashboard type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Questions 10

Options:

Discussion

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Question 11

You need to add SLA timers to the Case form.

Which two options should you configure? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

Create Quick View Form in SLA KPI Instance entity.

Create SLA KPI Instance entity.

Create field in case entity with lookup to SLA KPI Instance.

Create Quick View Form in Case entity with reference to the SLA KPI Instance entity.

Insert subgrid from the SLA KPI Instance entity into the Case Main form.