Google Updated Google-Workspace-Administrator Exam Questions and Answers by arabella-rose

Create a Matter in Google Vault:

Log into Google Vault.

Click on "Matters" and then "Create".

Name the matter appropriately (e.g., User Investigation).

Share the matter with the litigation team members by adding their email addresses under the "Sharing" settings.

Create a Hold on the User’s Mailbox:

In the created matter, go to the "Holds" tab.

Click on "Create Hold".

Specify the user’s email address to place their mailbox under hold.

Set the parameters for the hold to ensure all relevant data is preserved and cannot be tampered with.

References

Google Workspace Admin: Create and manage matters in Google Vault

Google Workspace Admin: Create and manage holds in Google Vault

To resend the PST file to the legal admin after it has been accidentally deleted:

Return to Google Vault.

Repeat the original search using the same criteria and timeframe as before.

Export the data again to create a new PST file.

Send the new PST file to the legal admin.

This is necessary because Vault exports are not stored permanently and need to be re-created if the original export file is lost.

References:

Google Vault Help: Export data

Sign in to the Google Admin console.

From the Admin console Home page, go to "Security" and then "Login challenges."

Enable the "Employee ID login challenge" setting.

Configure the challenge by defining the employee IDs that users need to provide during the login process.

Enabling Employee ID login challenges adds an additional layer of security without requiring 2-Step verification. This helps prevent unauthorized access by ensuring that users provide an additional piece of information known only to them.

References:

Google Workspace Admin Help - Configure login challenges

“?>>?b GF\]\rom the Admin console Home page, go to "Security."

Under "Security," select "API controls."

In the "API controls" section, click on "Manage Third-Party App Access."

Find the Google Drive API in the list.

Choose "Disable All Access" for Google Drive to ensure that no third-party apps have OAuth permissions to Google Drive.

This configuration adheres to the policy set by the Chief Information Security Officer by preventing third-party apps from accessing Google Drive via OAuth.

References:

Google Workspace Admin Help - Manage API client access

Access Work Insights: Log into your Google Workspace Admin Console and access Work Insights.

Gather Adoption Metrics: Use Work Insights to gather data on how users are adopting Google Workspace. This includes information on how often they are using different Google Workspace applications and features.

Analyze Data: Analyze the data to identify which teams or departments may need additional training and support.

Targeted Training: Develop targeted training exercises based on the insights gathered. Focus on areas where adoption is low or where users are not taking full advantage of the available features.

Implement Training: Use Google Guides or other training methods to deliver the targeted training sessions.

Monitor Progress: Continue to use Work Insights to monitor adoption and adjust the training plan as necessary.

References

Google Support: Work Insights