Exin dumpspedia last Attempt Itil Questions by Azaan q503 vce pdf

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Exam Name:	ITIL Foundation (V4)
Exam Code:	ITIL Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	azaan

Question 8

Which of the following can be used to access service desks?

Options:

Phone calls

All of the above

Text and social media messaging

Discussion

Question 9

Which statement about emergency changes is CORRECT?

Options:

The testing of emergency can be eliminated in order to implement the change quickly

The assessment and authorization of emergency changes is expedited to ensure they can be implemented quickly

Emergency changes should be authorized and implemented as service requests

Emergency changes must be fully documented before authorization and implementation

Discussion

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