Exam Name: | ITIL Foundation (V4) | ||
Exam Code: | ITIL Dumps | ||
Vendor: | Exin | Certification: | Exin-ITIL |
Questions: | 503 Q&A's | Shared By: | jonathan |
What type of change is MOST likely to be managed by the 'service request management' practice?
Which guiding principle recommends eliminating activities that do not contribute to the creation of value?
How does information about problems and known errors contribute to 'incident management'?