Exin help2pass passed Exam Today Itil by Jonathan q302 vce pdf

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Exam Name:	ITIL Foundation (V4)
Exam Code:	ITIL Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	jonathan

Question 16

What type of change is MOST likely to be managed by the 'service request management' practice?

Options:

An emergency change

A normal change

An application change

A standard change

Discussion

Question 17

Which guiding principle recommends eliminating activities that do not contribute to the creation of value?

Options:

Start where you are

Collaborate and promote visibility

Keep it simple and practical

Optimize and automate

Discussion

Question 18

What is the starting point for optimization?

Options:

Standardizing practices and services

Determining where the most positive impact would be

Securing stakeholder engagement

Understanding the vision and objectives of the organization

Discussion

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Question 19

How does information about problems and known errors contribute to 'incident management'?

Options:

It enables the reassessment of known erros

It enables quick and efficient diagnosis of incidents

It removes the need for collaboration during incident resolution

It removes the need for regular customer updates

Discussion