Servicenow freetechexam full Access Csa Tutorials by Camille q288 vce pdf

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Exam Name:	ServiceNow Certified System Administrator
Exam Code:	CSA Dumps
Vendor:	ServiceNow	Certification:	Certified System Administrator
Questions:	411 Q&A's	Shared By:	camille

Question 92

What is used frequently to move customizations from one instance to another?

Options:

Update Sets

Code Sets

Update Packs

Configuration Logs

Remote Sets

Local Sets

Code Packs

Discussion

Question 93

Two departments (HR Onboarding and Facilities) have come to you, asking for a way for employees to request event room set up services. The requirements are the same for the form and the task routing to the Facilities’ assignment group.

For HR, the item will be used primarily for the Onboarding coordinators, for employee orientation sessions.

For Facilities, the item will be used for anyone in the company who needs room set up services.

However, both departments have their own service catalogs. What do you do, to support these requirements?

Options:

Create one Catalog Item for HR Event Room Set Up and one for Facilities Event Room Set Up; then publish each to the appropriate Catalog.

Create one Catalog Item for Event Room Set Up; then publish to both Catalogs.

Create one Catalog Item for Event Room Set Up; then publish to the Parent Catalog, which is accessible to both HR and Facilities.

Create one Catalog Item for Event Room Set Up; then use ACLs to control access.

Discussion

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Question 94

A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?

Options:

Have them clear their cache.

Have them use the gear icon to set the employee’s time zone.

Recommend they use Chrome, instead of Explorer.

Use the system properties to correct the instance’s time zone.

Have them correct the time zone on their computer.