Exin pass4test itilfnd Premium Exam Questions by Ozzie q302 vce pdf

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Exam Name:	ITIL - Foundation (v4)
Exam Code:	ITILFND Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	ozzie

Question 40

Which two statements about the guiding principles are CORRECT?

1.The guiding principles support continual improvement

2.Each guiding principle applies to a selection of the available stakeholder groups

3.Organizations should decide which one of the guiding principles is relevant to them

4.Organizations should consider how the guiding principles interact with each other

Options:

1 and 2

2 and 3

3 and 4

1 and 4

Discussion

Question 41

Which statement about value creating activities is CORRECT?

Options:

Each value stream should be designed with a specific combination of service value chain activities

Service value chain activities have pre-determined dependencies on ITIL practices

A value stream is an operating model for creating value through products and services

Organizations should ensure that each value stream is applicable to many scenarios

Discussion

Question 42

Which is the addition, modification or removal of anything that could have an effect on services?

Options:

A change

An event

An incident

A problem

Discussion

Question 43

Which Practice includes management of workarounds and known errors?

Options:

Monitoring and event management

Service configuration management

Problem management

Incident management

Discussion

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