Exin crack4sure itilfnd Actual Questions by Louise q503 vce pdf

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Exam Name:	ITIL - Foundation (v4)
Exam Code:	ITILFND Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	louise

Question 32

How does information about problems and known errors contribute to 'incident management'?

Options:

It enables the reassessment of known erros

It enables quick and efficient diagnosis of incidents

It removes the need for collaboration during incident resolution

It removes the need for regular customer updates

Discussion

Question 33

What is the starting point for optimization?

Options:

Standardizing practices and services

Determining where the most positive impact would be

Securing stakeholder engagement

Understanding the vision and objectives of the organization

Discussion

Question 34

Which activity is part of the 'continual improvement' practice?

Options:

Populating and maintaining the asset register

Providing a clear path for users to report issues, queries, and requests

Delivering tactical and operational engagement with customers

Identifying and logging opportunities

Discussion

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Question 35

What should all 'continual improvement' decisions be based on?

Options:

Accurate and carefully analysed data

Details of how services are measured

A recent maturity assessment

An up-to-date balanced scorecard

Discussion