Exin help2pass passed Exam Today Itilfnd by Alys q503 vce pdf

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Exam Name:	ITIL - Foundation (v4)
Exam Code:	ITILFND Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	alys

Question 12

Which practice includes conducting regular reviews to ensure that services are still appropriate and relevant?

Options:

Service level management

Service desk

Continual improvement

Change enablement

Discussion

Question 13

What includes governance as a component?

Options:

Practices

The service value chain

The service value system

The guiding principles

Discussion

Question 14

What is used to link activities within the service value chain?

Options:

Service level agreements

Inputs, outputs and triggers

Opportunity, demand and value

Service desk

Discussion

Question 15

Identify the missing word(s) in the following sentence.

The service desk should be the entry point and single point of contact for the [?] with all of its users.

Options:

Service consumer

Service provider

Customer

Supplier

Discussion

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