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Microsoft Dynamics 365 for Field Service

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$40.25 Last Update April 1, 2025 Total Questions : 196 With In-Depth Explanation

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Microsoft Dynamics 365 for Field Service Questions and Answers

Questions 1

You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.

These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.

You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.

Options:

A.  

Configure the customer asset records hierarchically, and maintain service history at the sub-component level.

B.  

Configure the customer inventory records individually, in order to maintain the service history at the parent component level.

C.  

Configure the customer inventory records in a hierarchy, and maintain service history at the subcomponent level.

D.  

Configure the customer asset records hierarchically, and maintain service history at the service account level.