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Microsoft Updated MB-240 Exam Questions and Answers by ella-rose

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Microsoft MB-240 Exam Overview :

Exam Name: Microsoft Dynamics 365 for Field Service
Exam Code: MB-240 Dumps
Vendor: Microsoft Certification: Dynamics 365 for Field Service Functional Consultant Associate
Questions: 196 Q&A's Shared By: ella-rose
Question 12

You implemented Microsoft Dynamics 365 Field Service for an electronics company.

The technician reports that they are unable to view the customer asset hierarchy and the functional location at the customer s location.

• While setting up the Dynamics 365 Field Service mobile app, you assigned the Field Service Resource security role to a technician.

• While working at the customer site, there were some internet connectivity issues and so the technician had to work offline.

Why was the technician unable to view customer asset hierarchy and functional location?

Options:

A.

The security role assigned needs to be Field Service Admin

B.

Internet connectivity is required.

C.

The functional location still needs to be assigned to the work order.

D.

The offline profile still needs to be published.

Discussion
Question 13

You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field

technicians who are responsible for repairs on rental equipment.

Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.

Which two characteristics are valid? Each correct answer presents a complete solution.

Options:

A.

Certification

B.

Approval Status

C.

Skill

D.

Rating Value

Discussion
Question 14

Your organization is planning to implement Field Service mobile app based on the Microsoft Power Platform. You need to install this app on a mobile device and test it.

What are the two prerequisites for installing the mobile app? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Ensure the user is assigned the appropriate Microsoft Power Apps license.

B.

Ensure the user is correctly set up in the Woodford solution.

C.

Ensure the minimum supported version of the Field Service solution is installed.

D.

Ensure the user is assigned the Field Service-Resource security role.

Discussion
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Question 15

You are a Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.

One of your customers, Adventure Works, does not want one of your resources to be scheduled to workorders going forward. The resource must be able to be scheduled for other accounts.

How can you achieve this goal?

Options:

A.

Create a Requirement Resource Preference record for the resource.

Set the Preference Type to Restricted and Cascade to No.

B.

Create a Requirement Resource Preference record for the resource.

Set the Preference Type to Restricted and Account to Adventure Works.

C.

Select Load the Default Filters on the Schedule Board.

D.

Create a Requirement Resource Preference record for the resource.

Discussion
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