ITIL 4 Specialist: High-velocity IT Exam
Last Update Dec 26, 2024
Total Questions : 96
To help you prepare for the ITIL-4-Specialist-High-velocity-IT ITIL exam, we are offering free ITIL-4-Specialist-High-velocity-IT ITIL exam questions. All you need to do is sign up, provide your details, and prepare with the free ITIL-4-Specialist-High-velocity-IT practice questions. Once you have done that, you will have access to the entire pool of ITIL 4 Specialist: High-velocity IT Exam ITIL-4-Specialist-High-velocity-IT test questions which will help you better prepare for the exam. Additionally, you can also find a range of ITIL 4 Specialist: High-velocity IT Exam resources online to help you better understand the topics covered on the exam, such as ITIL 4 Specialist: High-velocity IT Exam ITIL-4-Specialist-High-velocity-IT video tutorials, blogs, study guides, and more. Additionally, you can also practice with realistic ITIL ITIL-4-Specialist-High-velocity-IT exam simulations and get feedback on your progress. Finally, you can also share your progress with friends and family and get encouragement and support from them.
An organization has signed a contract to outsource its service desk function to a supplier. The organization wants to ensure that its customers and users will receive a seamless support service.
Which activity would MOST help the organization at this stage?
An organization is undergoing a digital transformation. New behaviour patterns are encouraged among the teams. Many employees have adopted these patterns, but others are reluctant and unsure. An anonymous survey conducted by the leadership team highlighted that some team members avoid experimentation and prefer to search or wait for a single correct solution.
Which TWO key behaviour patternsare MOST LIKELY to be affected by this attitude?
1. Accept ambiguity and uncertainty
2. Commit to continual learning
3. Help get customers'jobs done
4. Trust and be trusted
A service provider is tracking the likelihood of service failures that could affect the service consumer. What is this a measure of?
An organization introduced a dedicated team of support agents, which answers questions, provides consultations, and fulfills a range of predefined changes initiated by external users with higher levels of subscription.
Which practice ensures effective fulfillment of these service actions?
TESTED 26 Dec 2024
